Ending a Running Session (started by someone else)

If a user forgets to end their session, another user has the ability to enter and finish the session for them by following the protocol below.

From the client's Home page, find the running session and select "Watch Session".
Upon entering the session, select the  icon at the bottom right side of your screen and select . You’ll be asked to confirm that you want to take over data collection. Once confirmed, you will see a screen indicating that your request awaits the approval of the current session lead.

Force the process through by selecting “Take Control Now“.

Select on the bottom of your screen.