Learn how to capture the location of a session in Hi Rasmus
How to View Session Location Data
How to View Location Signature Data
What is Geolocation?
Geolocation is the process of identifying the location of a device, such as a phone, tablet, or computer. Hi Rasmus uses geolocation to record where a session took place.
We capture geolocation at three key points:
-
Start of session
-
End of session
-
When collecting a signature
How to Enable Geolocation
For Hi Rasmus to capture geolocation, each user must allow location services on the device they are using.
-
On the web: Allow location services in your browser settings when prompted.
-
On the mobile app: Allow location access in your device’s app settings.
⚠️ Important: This must be done by each individual user. Managers or administrators cannot enable location services on behalf of staff.
If geolocation is not enabled, location information will not be captured for sessions.
How to View Geolocation Session Data
Once geolocation has been captured, you can find it in two places for a client's session:
-
Client’s History Tab
-
Reporting > Activities Tab
In either location:
-
Click the [grey settings wheel] in the upper right-hand corner.
-
Scroll down and select:
-
[Location (Start)]
-
[Location (End)]
-
-
Click [Save].
The geolocation information will now appear for the start and/or end of your client’s sessions in either a client's [History] or the [Reporting] > [Activities] tab.
How to View Geolocation Signature Data
Once geolocation has been captured, you can find it in two places for a signature:
-
Client’s History Tab
-
Reporting > Activities Tab
In either location:
-
Click the [grey settings wheel] in the upper right-hand corner.
-
Scroll down and select the category [Signatures]:
-
here you can select [user signature location] or additional ones that are set up custom to your session notes
- (Click here to review how you can set up additional signatures on session notes)
-
-
Click [Save].
- Updated September 2025