Aloha Integration: FAQ And Troubleshooting
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Hi Rasmus | Aloha: How Can I tell if Users and Clients are Connected to Aloha?

In Hi Rasmus, it's easy tell which users and clients are linked to Aloha and even easier to link them!

 

ℹ️ In order for appointments to show up in Hi Rasmus from AlohaABA, the user and client on the appointments must be connected to their corresponding AlohaABA profile.

Confirming Clients are Linked to Aloha

1. Select the [Clients] page from the left hand navigation menu. 

Screenshot 2025-04-11 at 12.03.12 PM

2. Select the "gear" icon from the top right of the Clients list. This will allow you to add more columns of information to the Clients overview list. 

Screenshot 2025-04-11 at 12.51.22 PM

3. Scroll down the list of table columns to the [AlohaABA linked client] section and select [AlohaABA connection]. 

Screenshot 2025-04-11 at 12.53.22 PM

4. Select [Submit]

5. Clients that are linked to AlohaABA will be listed as [Connected] in the AlohaABA connection column

Screenshot 2025-04-11 at 12.53.30 PM

💡 PRO TIP: Select the bookmark Screenshot 2025-04-11 at 12.58.58 PM to save this view of the Clients list!

Confirming Users are Linked to Aloha

1. Select [Settings] >> [Organization] >> [Users] from the left hand navigation menu. 

Screenshot 2025-04-11 at 1.00.23 PM

2. Select the "gear" icon from the top right of the Users list. This will allow you to add more columns of information to the Users overview list. 

Screenshot 2025-04-11 at 1.01.18 PM

3. Scroll down the list of table columns to the [AlohaABA linked client] section and select [AlohaABA connection]. 

Screenshot 2025-04-11 at 12.53.22 PM

4. Select [Submit]

5. Users that are linked to AlohaABA will be listed as [Connected] in the AlohaABA connection column.

Screenshot 2025-04-11 at 1.02.24 PM

 

⚠️ If a client or user is NOT connected to AlohaABA select their name and click [Link to ALOHABA Client].

For a full step by step guide on linking Clients and Users to Aloha CLICK HERE