- Hi Rasmus Help Center
- Frequently Asked Questions
- Device and App Info
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Getting Started
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Managing Clients & Users
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Staff Licenses
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Creating Programs
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Client Progress
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Operational Tools, Reporting and Auditing
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Sessions
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Supervision Mode
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Templates
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Integrations
- Aloha ABA Integration
- Aloha Integration: FAQ And Troubleshooting
- Lumary Integration: Overview
- Lumary Integration: Set Up
- Lumary Integration: Running and Reviewing Sessions
- Lumary Integration: FAQ and Troubleshooting
- TherapyPM
- Boost Integration: Overview
- Boost Integration: Set Up
- Boost Integration: Running and Reviewing Sessions
- Boost Integration: FAQ and Troubleshooting
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Offline Mode
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Parents
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RBT Training
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Clinical Outcomes Reporting
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AI
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Scheduling
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Frequently Asked Questions
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New and Coming Soon!
Hi Rasmus Domains and IP Whitelists
Do you use firewalls? Learn which whitelist domains need to be set up in order to use Hi Rasmus.
Domains to Whitelist for Hi Rasmus
If your organization uses web content filtering, a firewall, or other security software that restricts external connections, you may need to whitelist certain domains to ensure Hi Rasmus functions correctly.
Hi Rasmus relies on several trusted cloud services and integrations for core functionality.
Required Domains
These domains are required for the core Hi Rasmus experience.
Additional domains may be used dynamically as part of our integrations or third-party services.
Please allow access to the following domains and their subdomains:
- hirasmus.com
- *.hirasmus.com
- googleapis.com
- *.googleapis.com
- cloudfunctions.net
- *.cloudfunctions.net
- stripe.com
- *.stripe.com
- bugsnag.com
- *.bugsnag.com
SSO
If SSO is used the matching SSO provider also needs to be whitelisted:
- apple.com
- *.apple.com
- google.com
- *.google.com
- microsoft.com
- *.microsoft.com
- microsoftonline.com
- *.microsoftonline.com
Telehealth
If telehealth is used the following should be whitelisted:
- *.twilio.com
- *.zoom.us
- *.zoom.com
Note: This list may be updated over time as we expand our infrastructure and integrations.
➡️If you experience connection issues after whitelisting these domains, please complete a support form by going to Help >> Support
-Updated October 2025