Managing Staff Profiles
      Back to home
      1. Hi Rasmus Help Center
      2. Managing Staff Profiles

      Inactivating Staff Profiles

      This article reviews how to make a staff profile inactive in Hi Rasmus

       

      NOTE: Inactivating a STAFF profile will not inactivate a user profile or affect the ability for the user to work with clients. Inactivating a staff profile will free up a staff profile license. 

      How to Make a Staff  Profile Inactive

      1. Navigate to Settings >> Organization >> Users
      2. Select the name of the Staff member from the User list 
        Screenshot 2024-08-13 at 1.00.46 PM
      3. Select the [Staff Profile] Tab
        Screenshot 2024-08-13 at 1.01.38 PM

      4. Scroll to the bottom of the page and select [Inactive]
        Screenshot 2024-08-13 at 1.18.27 PM
      5. Select [Save]
      6. You'll still be able view the associated information on the staff profile once it is inactive
        Screenshot 2024-08-13 at 1.22.33 PM

      IMPORTANT! If you do not want to continue paying for the inactive staff, be sure to update your Staff Competency License(s) on your subscription page. 

      Go to settings > subscription