---
title: Offline Mode on Hi Rasmus
description: Offline mode is here! This is an overview of the capabilities within offline mode on Hi Rasmus.
---
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2. [Offline Mode](https://help.hirasmus.com/knowledge/offline-mode?hsLang=en)
June 1, 2026
# Offline Mode on Hi Rasmus
## Offline mode is here! This is an overview of the capabilities within offline mode on Hi Rasmus.
In general, users who lose Wifi in the middle of a session will be able to continue taking data, since the data will save on their device and sync once they are back online.
See below for a list of capabilities, an overview video, and step-by-step instructions on how to access Offline Mode.
#### **Offline Mode Capabilities**
While in offline mode, you **will** be able to do the following:
- View appointment details from integration partners (***Appointments, notes, and session information will not send over until internet access has been restored***)
- View instructions (you will not be able to see any pictures, PDFs, or videos within the instructions of any programs)
- Access already existing targets
- Run any programs and collect session data
- Take program notes
- Complete session and sign notes
- Manual Session Entry
You **will not** be able to access the following in offline mode:
- Adding new pictures, videos, or PDFs to programs
- Adding new targets to existing programs
- View the past history of programs
- Make program modifications
- Send appointment information or notes to integration partners
- "Watch" Mode
- "Supervise" Mode
💡Session data collected in offline mode will not be analyzed until internet access has been restored.
#### **📹 Overview**
#### **Steps to Access Offline Mode**
While connected to the internet, navigate to **\[Settings\]** \>\>\> **\[Offline Access\]** on the left side of your screen:
From this page, you can select up to 5 clients **per user** that you want to have access to offline. Each user will need to select their 5 clients then click **\[Save\]**.
Next, you will be prompted to create a password to encrypt the data for the clients you select. A pop up will appear in order to complete this information.
**🚨WARNING! 🚨**
It is important that you **DO NOT** forget this password. There is no way to reset it! Forgetting this password will result in permanently losing access to offline mode.
Note: Using the app will save the password to mobile devices. Laptops/PCs will prompt you to type it every time.
From here, it will download offline access data. **DO NOT close the window or the app in this process:**
Once it is saved, you are ready to use the app offline.
**Note: You will need access to internet to log into Hi Rasmus. After logging in, you can use Hi Rasmus offline.**
When you do not have internet connection you will be prompted with the following, to switch to offline mode:
The top right corner indicates when you are in offline mode
### Disabling Offline Mode
If you no longer wish to use offline mode — and want to stop seeing the password pop-up window — you can remove your clients from offline mode by following these steps:
1. Navigate to **\[Settings\]** \>\>\> **\[Offline Access\]**.
2. See either option listed below:
- Deselect specific clients
- This removes offline mode only for the selected clients.
- You’ll still be prompted to enter your password each time you log in.
- Deselect all clients
- This completely disables offline mode.
- You will no longer be prompted for a password on login.
3\. Select **\[Save\].**
**🚨WARNING! 🚨**Once offline access is removed for all clients - or removed from clients, you will no longer be able to view client data or information while **offline.**
### Switching Offline Access Between Clients
You can also update which clients you have available offline:
1. Navigate to **\[Settings\]** \>\>\> **\[Offline Access\]**.
2. **Deselect** the clients you no longer need offline access for.
3. **Select** the new clients you’d like to make available offline.
Select **\[Save\]**.
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