Scheduling: Updating Appointments and Events

Learn how to easily make changes to schedules in Hi Rasmus!

📹 Watch: Editing Appointments and Events

Frequently Asked Questions

Can an appointment or Staff Event be "Uncompleted"?

Yes. Simply "Unlink" the user activity from the appointment. 

• Navigate to "Activities" either through the client's History page or the [Reporting] >> [Activities] page.
• Click into the activity. You'll see a red appointment chip indicating the activity is linked to an appointment. 
  
• Clicking the appointment chip will allow you to either unlink to change the appointment the activity is linked to. 
  

Once the activity is unlinked from the appointment, the appointment or event will move back to a "Scheduled" status. 

Can a Staff Event be "Cancelled"?

No! Only Appointments can be cancelled!

When Can I "Drag and Drop" Appointments?

• You can "drag and drop" appointments on a single clients calendar to a different day or time. 
• You can "drag and drop" appointments across different users when using the "scheduling for" view and have a client selected. This will change the user on the appointment.
• You can "drag and drop" appointments between users when using the scheduling "Overview" page and grouping by "Users". This will change the user on the appointment. 
• You can "drag and drop" appointments between users when using the scheduling "Overview" page and grouping by "Services". This will change the treatment service on the appointment.