User Management: Disable or Delete a User

You can disable a user who no longer works for your organization or no longer needs access to your Hi Rasmus Account

How to Disable or Delete User

Select Settings
Select Organization
Select Users
Find the user you are wishing to remove from your list
Select the three dots to the far right of the users name and select [Disable User] or [Delete User].
- Deleting will remove their profile entirely. Disabling will allow you to easily reactivate
- If you choose to delete the user, a pop up will appear stating: If you want to delete the user, you need to complete the field with the user name
- Type in the user's full name
- Press delete

NOTE: Deleting a user will remove from any future access to your Hi Rasmus account, but any of the user's history of session notes will remain available.

If you delete a user who has previously taken data on a program, their name will appear as a “?” when grouping data by user.

You will need to resend them an invite if you wish to re-enable them at any point if you choose to delete.

-Updated October 2025