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User Management: Disable or Delete a User

You can disable a user who no longer works for your organization or no longer needs access to your Hi Rasmus Account

How to Disable or Delete User

  • Select Settings
  • Select Organization
  • Select Users
  • Find the user you are wishing to remove from your list
  • Select the three dots to the far right of the users name and select [Disable User] or [Delete User].
    • Deleting will remove their profile entirely. Disabling will allow you to easily reactivate
      Screenshot 2025-01-24 at 10.41.50 AM
    • If you choose to delete the user, a pop up will appear stating: If you want to delete the user, you need to complete the field with the user name
    • Type in the user's full name
    • Press delete

NOTE: Deleting a user will remove from any future access to your Hi Rasmus account, but any of the user's history of session notes  will remain available.

If you delete a user who has previously taken data on a program, their name will appear as a “?” when grouping data by user. 

You will need to resend them an invite if you wish to re-enable them at any point if you choose to delete. 

-Updated October 2025