---
title: Find answers to common questions about Aloha Integration
description: See some commonly asked questions regarding the Aloha Integration
---
[Skip to content](https://help.hirasmus.com/knowledge/aloha-integration-faq#main-content)
English
Show submenu for translations
[Request Support](https://help.hirasmus.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://help.hirasmus.com/helpdesk?hsLang=en)
Open main navigation
Close main navigation
- English
Show submenu for translations
- [Request Support](https://help.hirasmus.com/knowledge/kb-tickets/new)
- [Customer portal](https://help.hirasmus.com/helpdesk)
- hirasmus.com
hirasmus.com
Hi! How can we help you?
- There are no suggestions because the search field is empty.
1. [Hi Rasmus Help Center](https://help.hirasmus.com/knowledge?hsLang=en)
2. [Integrations](https://help.hirasmus.com/knowledge/integrations?hsLang=en)
3. [Aloha Integration: FAQ And Troubleshooting](https://help.hirasmus.com/knowledge/integrations?hsLang=en#aloha-integration-faq-and-troubleshooting)
September 5, 2025
# Find answers to common questions about Aloha Integration
**Q: Why do I see my name on all the sessions (Direct therapy, supervision, etc)?**
*A: By default, when appointments come from Aloha, each one is displayed on all sessions on your client's home page. Session Mapping can be set up in Hi Rasmus so that the scheduled appointment in Aloha only shows up on the correct session name in Hi Rasmus. Please click here to see how to set up session mapping: [Aloha/Hi Rasmus Session Mapping](https://help.hirasmus.com/knowledge/hi-rasmus/aloha-mapping?hsLang=en)*
**Q: I modified my session time on my session note in Hi Rasmus before I sent it over, but why didn't it update the new time on Aloha?**
- - *Please be sure to check that this setting in turned on in Aloha.*
- *Click on the settings wheel -\> select system settings -\> scroll to clinical integrations -\> toggle on the first option that says auto update appointment Info time as per the Session Note *
**Q: Why don't I see my session notes from Hi Rasmus?**
*A: This setting is a specific setting for different permission roles in Aloha. Please click here to review how to turn on this setting for various permission roles in Aloha: [Permission Roles](https://help.hirasmus.com/knowledge/hi-rasmus/aloha-integration-user-roles-in-aloha-to-see-when-hi-rasmus-session-notes?hsLang=en)*
**Q: How do I update my session notes/time in Hi Rasmus after I've already sent it to Aloha?**
- - *open the session note you wish to update in Hi Rasmus*
- *click on the 3 grey dots all the way to the right of the clinician's name and select unrender activity*
- *select the 3 grey dots all the way to thee right of the clinician's name again and select reopen activity for editing*
- *edit your note by click on the blue circle in the upper right hand corner- this is important if you want to update the start/end time of your session *
- *once you've made all your changes, press sign and save*
- *click send now to resend over updated session note link to Aloha*
Please note that re-sending over your updated note to Aloha from Hi Rasmus does not auto update the date/time/signature of the completed appointment on Aloha's side. It only updates the link to the corrected session note. You will need to manually update this on Aloha.
**Q: Why didn't my session in Hi Rasmus auto-link to the scheduled appointment in Aloha?**
- - It is important to **start the client's session that has your name scheduled on it**. Toggle the arrows to the right and/or left until you find today's date and your name. If you start a session with another user's name on it and/or with a different date, the session will have to manually linked to the correct Aloha appointment once the session ends. 
- Supervisor uses the "**supervise**" option. If anyone uses the "**supervise**" options, once the session is ended, the user will always have to manually link it to their scheduled Aloha appointment.
- **Manual session entry** does not auto link appointments. If you do a manual session entry for any reason, you will need to manually link that session to the appropriate Aloha scheduled appointment.
- **Handing off a session** to another user will generate a new activity in Hi Rasmus, but that new session will now need to be be manually linked to the appropriate scheduled Aloha appointment.
- Sometimes when there is a **schedule change**, appointments may not be updated in Aloha before an user starts the session in Hi Rasmus. These instances will also need to be manually linked to the scheduled Aloha appointment after the session ends.
- [Getting Started](https://help.hirasmus.com/knowledge/getting-started?hsLang=en#main-content)
- [Quickstart Guide](https://help.hirasmus.com/knowledge/getting-started?hsLang=en#quickstart-guide)
- [Hi Rasmus 101: Using Hi Rasmus as a Behavior Technician](https://help.hirasmus.com/knowledge/getting-started?hsLang=en#hi-rasmus-101-using-hi-rasmus-as-a-behavior-technician)
- [Hi Rasmus 201: Hi Rasmus Guide for BCBAs / Behavior Analysts](https://help.hirasmus.com/knowledge/getting-started?hsLang=en#hi-rasmus-201-hi-rasmus-guide-for-bcbas-behavior-analysts)
- [Hi Rasmus 101: Using Hi Rasmus in a Multi-Disciplinary Setting](https://help.hirasmus.com/knowledge/getting-started?hsLang=en#hi-rasmus-101-using-hi-rasmus-in-a-multi-disciplinary-setting)
- [Managing Clients & Users](https://help.hirasmus.com/knowledge/managing-clients-users?hsLang=en#main-content)
- [Managing Clients](https://help.hirasmus.com/knowledge/managing-clients-users?hsLang=en#managing-clients)
- [Managing Users](https://help.hirasmus.com/knowledge/managing-clients-users?hsLang=en#managing-users)
- [Client \<\> User Access](https://help.hirasmus.com/knowledge/managing-clients-users?hsLang=en#client-user-access)
- [User Privileges](https://help.hirasmus.com/knowledge/managing-clients-users?hsLang=en#user-privileges)
- [Multi-factor Authentication (MFA)](https://help.hirasmus.com/knowledge/managing-clients-users?hsLang=en#multi-factor-authentication-mfa)
- [Single Sign On](https://help.hirasmus.com/knowledge/managing-clients-users?hsLang=en#single-sign-on)
- [Staff Licenses](https://help.hirasmus.com/knowledge/staff-licenses?hsLang=en)
- [Creating Programs](https://help.hirasmus.com/knowledge/creating-programs?hsLang=en#main-content)
- [Your Program Library](https://help.hirasmus.com/knowledge/creating-programs?hsLang=en#your-program-library)
- [Program Setup: Prompt Levels and Workflows](https://help.hirasmus.com/knowledge/creating-programs?hsLang=en#program-setup-prompt-levels-and-workflows)
- [Program Setup: Program Building Blocks](https://help.hirasmus.com/knowledge/creating-programs?hsLang=en#program-setup-program-building-blocks)
- [Creating Programs by Type](https://help.hirasmus.com/knowledge/creating-programs?hsLang=en#creating-programs-by-type)
- [Specific Program Capabilities](https://help.hirasmus.com/knowledge/creating-programs?hsLang=en#specific-program-capabilities)
- [Featured Programs and Library Catalog](https://help.hirasmus.com/knowledge/creating-programs?hsLang=en#featured-programs-and-library-catalog)
- [Client Progress](https://help.hirasmus.com/knowledge/client-progress?hsLang=en#main-content)
- [Reviewing Client Data](https://help.hirasmus.com/knowledge/client-progress?hsLang=en#reviewing-client-data)
- [Program Modifications](https://help.hirasmus.com/knowledge/client-progress?hsLang=en#program-modifications)
- [Client Progress Reports](https://help.hirasmus.com/knowledge/client-progress?hsLang=en#client-progress-reports)
- [Assessment Results](https://help.hirasmus.com/knowledge/client-progress?hsLang=en#assessment-results)
- [Exporting Data](https://help.hirasmus.com/knowledge/client-progress?hsLang=en#exporting-data)
- [Operational Tools, Reporting and Auditing](https://help.hirasmus.com/knowledge/operational-tools-reporting-and-auditing?hsLang=en#main-content)
- [Single Client Reporting / Auditing](https://help.hirasmus.com/knowledge/operational-tools-reporting-and-auditing?hsLang=en#single-client-reporting-auditing)
- [Cross Client Reporting / Auditing (Premium)](https://help.hirasmus.com/knowledge/operational-tools-reporting-and-auditing?hsLang=en#cross-client-reporting-auditing-premium)
- [Activity Time Change Requests](https://help.hirasmus.com/knowledge/operational-tools-reporting-and-auditing?hsLang=en#activity-time-change-requests)
- [Sessions](https://help.hirasmus.com/knowledge/sessions?hsLang=en#main-content)
- [Setting Up a Client Session](https://help.hirasmus.com/knowledge/sessions?hsLang=en#setting-up-a-client-session)
- [Running a Client Session](https://help.hirasmus.com/knowledge/sessions?hsLang=en#running-a-client-session)
- [Completing Session Notes](https://help.hirasmus.com/knowledge/sessions?hsLang=en#completing-session-notes)
- [Group Sessions](https://help.hirasmus.com/knowledge/sessions?hsLang=en#group-sessions)
- [Reviewing and Editing Sessions / Activities](https://help.hirasmus.com/knowledge/sessions?hsLang=en#reviewing-and-editing-sessions-activities)
- [Supervision Mode](https://help.hirasmus.com/knowledge/supervision-mode?hsLang=en#main-content)
- [Supervision Criteria](https://help.hirasmus.com/knowledge/supervision-mode?hsLang=en#supervision-criteria)
- [Supervising Live Sessions](https://help.hirasmus.com/knowledge/supervision-mode?hsLang=en#supervising-live-sessions)
- [Supervision Session Notes](https://help.hirasmus.com/knowledge/supervision-mode?hsLang=en#supervision-session-notes)
- [Templates](https://help.hirasmus.com/knowledge/templates?hsLang=en#main-content)
- [Session Notes](https://help.hirasmus.com/knowledge/templates?hsLang=en#session-notes)
- [Forms](https://help.hirasmus.com/knowledge/templates?hsLang=en#forms)
- [Treatment Plans and Progress Reports](https://help.hirasmus.com/knowledge/templates?hsLang=en#treatment-plans-and-progress-reports)
- [Activity Types](https://help.hirasmus.com/knowledge/templates?hsLang=en#activity-types)
- [Integrations](https://help.hirasmus.com/knowledge/integrations?hsLang=en#main-content)
- [Aloha ABA Integration](https://help.hirasmus.com/knowledge/integrations?hsLang=en#aloha-aba-integration)
- [Aloha Integration: FAQ And Troubleshooting](https://help.hirasmus.com/knowledge/integrations?hsLang=en#aloha-integration-faq-and-troubleshooting)
- [Lumary Integration: Overview](https://help.hirasmus.com/knowledge/integrations?hsLang=en#lumary-integration-overview)
- [Lumary Integration: Set Up](https://help.hirasmus.com/knowledge/integrations?hsLang=en#lumary-integration-set-up)
- [Lumary Integration: Running and Reviewing Sessions](https://help.hirasmus.com/knowledge/integrations?hsLang=en#lumary-integration-running-and-reviewing-sessions)
- [Lumary Integration: FAQ and Troubleshooting](https://help.hirasmus.com/knowledge/integrations?hsLang=en#lumary-integration-faq-and-troubleshooting)
- [TherapyPM](https://help.hirasmus.com/knowledge/integrations?hsLang=en#therapypm)
- [Boost Integration: Overview](https://help.hirasmus.com/knowledge/integrations?hsLang=en#boost-integration-overview)
- [Boost Integration: Set Up](https://help.hirasmus.com/knowledge/integrations?hsLang=en#boost-integration-set-up)
- [Boost Integration: Running and Reviewing Sessions](https://help.hirasmus.com/knowledge/integrations?hsLang=en#boost-integration-running-and-reviewing-sessions)
- [Boost Integration: FAQ and Troubleshooting](https://help.hirasmus.com/knowledge/integrations?hsLang=en#boost-integration-faq-and-troubleshooting)
- [Camber Integration: Overview](https://help.hirasmus.com/knowledge/integrations?hsLang=en#camber-integration-overview)
- [Camber Integration: Set up](https://help.hirasmus.com/knowledge/integrations?hsLang=en#camber-integration-set-up)
- [Camber: Running and Reviewing Sessions](https://help.hirasmus.com/knowledge/integrations?hsLang=en#camber-running-and-reviewing-sessions)
- [Camber: FAQ and Troubleshooting](https://help.hirasmus.com/knowledge/integrations?hsLang=en#camber-faq-and-troubleshooting)
- [Offline Mode](https://help.hirasmus.com/knowledge/offline-mode?hsLang=en)
- [Parents](https://help.hirasmus.com/knowledge/parents?hsLang=en)
- [RBT Training](https://help.hirasmus.com/knowledge/rbt-training?hsLang=en)
- [Outcomes](https://help.hirasmus.com/knowledge/outcomes?hsLang=en#main-content)
- [Data Accessibility](https://help.hirasmus.com/knowledge/outcomes?hsLang=en#data-accessibility)
- [AI](https://help.hirasmus.com/knowledge/ai?hsLang=en)
- [Scheduling](https://help.hirasmus.com/knowledge/scheduling?hsLang=en#main-content)
- [🏁 Scheduling: Getting Started](https://help.hirasmus.com/knowledge/scheduling?hsLang=en#scheduling-getting-started)
- [🛠️ Scheduling: Set Up](https://help.hirasmus.com/knowledge/scheduling?hsLang=en#%EF%B8%8F-scheduling-set-up)
- [⚙️ Scheduling: Calendar Views and Settings](https://help.hirasmus.com/knowledge/scheduling?hsLang=en#%EF%B8%8F-scheduling-calendar-views-and-settings)
- [📆 Scheduling: Creating and Updating Appointments and Events](https://help.hirasmus.com/knowledge/scheduling?hsLang=en#scheduling-creating-and-updating-appointments-and-events)
- [✅ Scheduling: Completing Scheduled Appointments](https://help.hirasmus.com/knowledge/scheduling?hsLang=en#scheduling-completing-scheduled-appointments)
- [📈 Scheduling: Appointments Reporting](https://help.hirasmus.com/knowledge/scheduling?hsLang=en#scheduling-appointments-reporting)
- [Frequently Asked Questions](https://help.hirasmus.com/knowledge/frequently-asked-questions?hsLang=en#main-content)
- [Subscription and Invoices](https://help.hirasmus.com/knowledge/frequently-asked-questions?hsLang=en#subscription-and-invoices)
- [Device and App Info](https://help.hirasmus.com/knowledge/frequently-asked-questions?hsLang=en#device-and-app-info)
- [Recovering Deleted Items](https://help.hirasmus.com/knowledge/frequently-asked-questions?hsLang=en#recovering-deleted-items)
- [Settings](https://help.hirasmus.com/knowledge/settings?hsLang=en)
- [New and Coming Soon!](https://help.hirasmus.com/knowledge/new-and-coming-soon?hsLang=en)
[](https://hirasmus.com)
Help Center
Copyright © 2026, Hi Rasmus Inc.