Getting Started with Hi Rasmus Scheduling

Hi Rasmus now offers an easy to use, visually dynamic scheduling solution that integrates seamlessly with our data collection platform.

⭐ Hi Rasmus Scheduling: Overview 

📹 Watch our overview video below to see if Hi Rasmus scheduling is the right scheduling tool for you!

The Hi Rasmus scheduling tool allows you to set up and track appointment information such as service codes, set up cancellation reasons and client availability and easily filter user and client information to visualize appointment compatibility.  

💲 How do I purchase Hi Rasmus Scheduling?

Manager level users can easily upgrade to the Hi Rasmus scheduling package through the Subscription page. 

1. From the left hand navigation menu, select [Settings] >> [Subscription]

2. Select [Edit Subscription] 

3. Toggle on [Upgrade Scheduling] 

4. Select [Preview New Pricing]. You are charged an additional $9 (USD) per client license for Hi Rasmus scheduling. 

5. Preview your new subscription and select [Approve Changes] if you would like to move forward.

Note: Scheduling is not $0.00 / Month - this is a test account screenshot.

🛠️ How do I set up and use Hi Rasmus Scheduling?

• ✅ First, you'll need to purchase the scheduling platform through the subscription page. The instructions for this are above ⬆️
• ✅ Next, you can ➡️ click here ⬅️ for instructions on how to begin the set up process, which is self guided! 

Scheduling KB Content Guide

👆 Click the links below to navigate directly to the relevant section in the Knowledge Base. 

❓Frequently Asked Questions about Hi Rasmus Scheduling

1. What user roles are able to create appointments in Hi Rasmus? 

Currently, only Manager level users are able to create appointments using the Hi Rasmus scheduling tool.

2. Will Hi Rasmus appointments track client authorization utilization? 

Hi Rasmus scheduling does not allow you to track the utilization of a client's authorization. You can track authorization periods in Hi Rasmus by setting up custom client information fields. 

3. Does Hi Rasmus scheduling allow organizations to input and calculate units? 

Hi Rasmus scheduling does not have the ability to track or calculate units on an appointment. 

4. Are you able to track cancellations with Hi Rasmus scheduling? 

Yes! Organizations can input custom cancellation reasons and assign those reasons a cancellation type. Appointment cancellation information can then be reported on through appointments reporting. 

5. Are there any availability and unavailability settings for clients and users? 

Yes, you have the ability to set up global (org wide) availability and client availability. You can also create unavailability blocks on the appointments calendar for both clients and for users. 

6. Are you able to schedule staff only appointments? 

Yes, you can create staff event appointments that can also be assigned a specific session note. 

7. Does Hi Rasmus scheduling allow you to schedule group appointments? 

Only one client can be listed on an appointment at a time, however you can schedule separate appointment for each client, with the same user on each appointment, which will allow you to utilize our group sessions feature linked to the appointments. 

8. Can you set up concurrent billing rules in Hi Rasmus scheduling? 

No - there are currently no concurrent billing settings in Hi Rasmus. 

9. How are modifiers handled in Hi Rasmus scheduling? 

You can add modifiers to your service codes. When you select a service code on the appointment, it will apply the modifiers that you have associated with that service code. You cannot select which modifiers to apply on the individual appointment. 

10. What user roles can you create appointments for in Hi Rasmus? 

You can create appointments for all user roles in Hi Rasmus. 

11. Is there any type of schedule discrepancy reporting in Hi Rasmus 

Yes! Our appointments reporting page calculates the difference between scheduled start time and actual start time and the difference between the scheduled duration and actual duration of an appointment.