Managing Clients
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      1. Hi Rasmus Help Center
      2. Managing Clients & Users
      3. Managing Clients

      Inactive Clients

      How to make a client inactive and how to see that client later.

      Making a client inactive and finding that client later on

      When you make a client inactive, you will still be able to access their data and programs at any time. This simply removes the ability to run new sessions and collect new data.

      NOTE: Inactivating a client will free up a license, making it available to assign to a new active client. Click here for details on how to manage your accounts client licenses. 

       

      Subscriptions
      If you would like to also adjust the number of subscriptions to align with your active client count, you can do so by visiting Settings > Subscription (view step-by-step on Managing Licenses)