Learn how to add or remove licenses from your account
License Subscriptions
Hi Rasmus currently has two types of licenses with differing benefits: Standard and Premium. See below for the difference in features between the two license types!
| Standard | Premium | |
| Live Supervision | not available | available |
| Telehealth | 1 hour/ month/ client | 30 hours/ month/ client |
| Reports across clients | not available | available |
| Retention of videos/Images taken during sessions | 30 days | 6 months rolling |
| Audit Logs | not available | available |
| Pre-made Library content | not available | available |
| AI Generative Text Fields | not available | available |
Managing your Licenses and Subscription
- To manage your license or subscription plan, navigate to [Settings] >> [Subscription] from the navigation menu on the left side of your screen
TIP: For a detailed overview of the subscription page click HERE
At the top of the page, you will see the Current Plan, how many clients/licenses you have under Clients, and how many staff profiles/staff licenses you have under Staff.
Pro Tip:
If you are currently on a Standard Subscription, you can try our Premium package for free for 3 months and see all the features available in Premium!
- If you need to make any changes to your subscription, you will click on [Edit Plan] and a new window will open.
- Within this window, you can select if you want the Standard or the Premium packages.
- You can specify if you want to pay monthly, quarterly, or yearly.
- You can also update the number of client or staff licenses.
Here you will be able to review the changes made and approve the changes if they are correct.
NOTE: If you are adding licenses, these licenses will show up on your next invoice. If you are adding part way through your current billing cycle, you will be charged a pro-rated amount (partial) for the additional licenses.
For details on understanding your invoice click HERE