Look at an example of an invoice and what each part means.
Your billing cycle starts on the day that you create your account and add a card on file. From that day you will have a period of 30 days when there will be no charges.
After the initial 30 days, your billing starts, and the period for billing and receiving your invoice (either monthly, quarterly or annually) will start counting from that day.
You will receive your invoice on the email registered under Subscription. If you have any questions about it you can email email@example.com and we will be happy to answer any questions.
Example 1 - Regular Invoice
Example 2 - Pro-rated invoice when you add a client in the middle of the billing cycle
Your billing cycle starts on the day that you create your account and add a card on file.
On the above example, you see that the amount that had been previously charged ($171.00) is discounted from the new amount ($190.00), therefore, the user will need to pay only $19.00 for the client added in the middle of the billing cycle.
To break down a little more the example above, we will pretend the billing cycle is on the 9th of each month and we will use March and April for this example (3/9 - 4/9).
You pay $19 per client per 30 days, and you pay in advance (meaning you will use for 30 days).
If you have 9 clients, and you paid on 3/9 for those, you will be able to "use" their license until 4/9.
Now, if you add one client on 3/30, you will need to pay for 10 days of use (you will use from 3/30 until 4/9). The way the system understands is:
you paid for 30 days for 9 clients.
you used for 20 days for 9 clients.
you will use for 10 days for 10 clients.
the 10 days you did not use for 9 clients will show as "unused time" on the invoice, and you will be charged for 10 days for 10 clients minus 10 days for 9 clients.