Understanding your Invoice

Look at an example of an invoice and what each part means.

How does billing work? 

Your billing cycle starts on the day that you create your account and add a card on file. Your first 30 days will be at no cost to you. 

After the initial 30 days, you will be charged for the number of active licenses set up on your account.

Hi Rasmus is a subscription service, so you pay in advance for the number of licenses you'll use for the next billing period, whether that is monthly, quarterly, or yearly. 

Example:
If you sign up for Hi Rasmus on January 1, on a monthly payment cycle:

• January 1 - Jan 31 will be free
• On February 1 you'll pay for February 1 - March 1 

Reviewing your Invoice

You will receive your invoice on the email registered under Subscription. If you have any questions about it you can email help@hirasmus.com and we will be happy to answer any questions.

Example 1:  Standard Invoice

Example 2: Adding a Client part way through your billing cycle

If you are on a Monthly plan, when you add a client part way through your billing cycle you'll be charged a pro-rated amount for the additional client on your NEXT invoice. 

If you are on a Quarterly or Yearly plan and add a client part way through the billing cycle, you will be charged right away - an additional invoice for the pro-rated amount will be generated. 

Below is an example of a monthly invoice, in which client license were added part way through the billing cycle

On the above example, you see that the amount that had been previously charged ($171.00) is discounted from the new amount ($190.00), therefore, the user will need to pay only $19.00 for the client added in the middle of the billing cycle.

To break down a little more the example above, we will pretend the billing cycle is on the 9th of each month and we will use March and April for this example (3/9 - 4/9).

• You pay $19 per client per 30 days, and you pay in advance (meaning you will use for 30 days).
• If you have 9 clients, and you paid on 3/9 for those, you will be able to "use" their license until 4/9.
• Now, if you add one client on 3/30, you will need to pay for 10 days of use (you will use from 3/30 until 4/9). The way the system understands is:

  • you paid for 30 days for 9 clients.

  • you used for 20 days for 9 clients.

  • you will use for 10 days for 10 clients.

• The 10 days you did not use for 9 clients will show as "unused time" on the invoice, and you will be charged for 10 days for 10 clients minus 10 days for 9 clients.