---
title: Requiring and Managing Multi-factor Authentication (MFA) for Users in Hi Rasmus
description: This article reviews how to require and manage MFA for new and existing users in Hi Rasmus
---
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April 30, 2026
# Requiring and Managing Multi-factor Authentication (MFA) for Users in Hi Rasmus
## This article reviews how to require and manage MFA for new and existing users in Hi Rasmus
MFA is available with Hi Rasmus Premium and Enterprise organizations.
**NOTE** Only Manager level users and Supervisors with the privilege \[**Manage Users**\] have the ability to require MFA for new or existing users
Only manager level users can remove a user's MFA
### Requiring MFA for new users
### **📹Watch: MFA Set up, Editing, and Managing**
NOTE: Users have the option to set up MFA as SMS or an Authenticator app such as Google Authenticator, or Microsoft Authenticator.
### **Steps to invite a new user to Hi Rasmus and require Multifactor Authentication:**
1\. Navigate to **\[Organization\]** --\> **\[Users\]** from the left side menu
2\. Select **\[Invite User\]** to invite a single user or select **\[Bulk Invite Users\]** to invite multiple users of the same user role type.
a. If inviting a single user, fill out their email and user role type, then check the box for **\[Require MFA\].** Select **\[Invite User\]**
b. If inviting users in bulk, enter the email addresses separated by a comma or a line break, select the assigned role and check the **\[Require MFA\]** box.
3\. When signing up for Hi Rasmus, users will be prompted to set up Multi-factor Authentication using SMS (text messaging)
To learn more about how a user sets up their MFA visit [this article](https://help.hirasmus.com/knowledge/setting-up-multifactor-authentication-mfa-as-a-user?hsLang=en) in our knowledge base on setting up MFA as a user
### Managing MFA for existing users
**To require or remove MFA for an existing user:**
1\. Navigate to **\[Organization\]** \>\> **\[Users\]** from the left side navigation menu
2\. Select the name of the user you wish to manage or select the three dots near their name and select **\[Edit User\]**
3\. An **orange** banner at the bottom of the edit user screen indicates that this user has not yet set up MFA for their account.
4. Checking the **\[Require MFA\]** box will require the user to set up MFA the next time they sign in.
5\. A **green** banner at the bottom of the edit user screen indicates that this user has set up MFA for their account.
6\. If a user has an issue with their current MFA device, you can remove their MFA by selecting **\[Remove MFA\]**.
a. This will not remove the MFA requirement. If the **\[Require MFA\]** box remains checked, they will be prompted to re-set up their MFA.
b. If you do not wish to require MFA, uncheck the **\[Require MFA\]** box.
7\. You will be prompted to authenticate your own credentials (your Hi Rasmus password) to remove a users MFA.
8\. The next time the user logs in they will be prompted to set up MFA, if the MFA requirement is still applied to their user profile.
### How to View Which Users have MFA Required And/Or Set Up
1\. Navigate to **\[Settings\]** \>\> **\[Organization\]** \>\> **\[Users\]** and select the settings (gear) icon
2\. Check the boxes for **\[MFA Required\]** and **\[MFA Set Up\]** and select **\[Submit\]** - this will add a column to the Users page that will display if each user has MFA required or set up on their profile.
---
-Updated December 2025
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